HofNet Communications, Inc - 401 E Wabash Ave - Effingham, IL 62401

Phone 217-342-6201

info@hofnet.net

Broadband Internet Access Customer Agreement

Internet Service Terms, Conditions, & Acceptable Use Policy

Data package limitations See Items 2 and 6 below.

The Terms, Conditions, and Acceptable Use Policy below has the purpose of ensuring a responsible use of the Internet and its resources, and to prevent practices which degrade the usability of the network.  It concerns the image and reputation of HofNet Communications, Inc.  as a responsible service provider by taking care of security, reliability and privacy of HofNet Communications, Inc.  systems and network.  The following rules compose a policy for use of the systems and the network that is considered to be acceptable.  The Acceptable Use Policy may be adapted to follow the evolution in technology, possibilities and Internet capabilities.

Bandwidth Utilization

All bandwidth purchase packages are based on the ability to send or receive that maximum amount of traffic through that connection.  It is in NO WAY a guarantee of dedicated access.  HofNet Communications Inc reserves the right to terminate any agreements that over-utilize a specific purchased connection rate.   Over-utilized is described as consistent packet distribution of 50% or higher of the maximum bandwidth purchased for any length of time. Good and fair judgment will be utilized by HofNet Communications Inc.

  • The Customer may only use the network for lawful purposes.  The use of HofNet Communications, Inc.  network or systems in violation of any United States or international legislation or regulation is strictly prohibited.  This includes, but is not limited to, transmission of copyrighted material without consent of the copyright owner, material legally judged to be threatening or obscene, and material protected by trade secret, whether or not the Customer was aware of the content of the material or of the relevant law.  In addition, the Internet use must be compliant with the terms and conditions of HofNet Communications, Inc.  service.

  • HofNet Communications, Inc.  reserves the right to remove any material or data and to block the use of the network for one or more users when their use or purpose does not meet the Acceptable Use Policy.

  • The Customer will indemnify and hold HofNet Communications, Inc. harmless from any claim brought by third parties alleging that use of the network by the Customer has infringed upon any applicable United States or international legislation or regulation.  The Customer shall defend and pay all costs, damages, awards, fees (including reasonable legal fees) and judgments finally awarded against HofNet Communications, Inc.  arising from such claims.  The Customer shall give HofNet Communications, Inc.  notice of any claim he is involved with or aware of.

  • Customers are strictly prohibited from transmitting child pornography as defined by the Child Protection and Sexual Predator Punishment Act of 1998.

  • HofNet Communications, Inc. will not communicate the Customer’s e-mail addresses or other personal identification to any third party without prior written customer consent.  Exceptions are made within the scope of judicial investigations to which HofNet Communications, Inc.  will fully cooperate.

  • The Customer acknowledges that HofNet Communications, Inc. is unable to exercise control over the content of the information passing over its network, and is not therefore responsible for the content of any message whether or not a HofNet Communications, Inc. Customer made the posting.

  • The HofNet Communications, Inc. network may be used by the Customer to link into other networks worldwide and the Customer agrees to conform to the acceptable use policies of these networks.

  • In addition, the Customer undertakes to conform to the Internet protocols and standards established or set forth by HofNet Communications, Inc.

  • The Customer may not circumvent user authentication or security of any host, network, or account (referred to as “cracking” or “hacking”), nor interfere with service to any user, host, or network (referred to as “denial of service attacks”).

  • Without prejudice to the foregoing, HofNet Communications, Inc.  considers that any application, which overloads the network by whatever means will be considered as making profligate use of the network and is as such NOT allowed.  Use of IP multicast, other than by means provided and coordinated by HofNet Communications, Inc. , is likewise prohibited.

  • Customers who violate systems or network security may incur criminal or civil liability.  HofNet Communications, Inc.  will fully cooperate with investigations of suspected criminal violations, violation of systems, or network security violations under the leadership of law enforcement authorities.

  • Customers are forbidden to send e-mail to any person who does not wish to receive it.  It is explicitly prohibited to send unsolicited bulk mail messages (“junk mail” or “spam”) of any kind (commercial advertising, political tracts, announcements, etc.) or to post the same or similar messages to large numbers of newsgroups (excessive cross posting or multiple postings, also known as “USENET spam”).

  • Customers may not forward or propagate neither chain letters nor malicious e-mail.

  • These rules apply to any Internet-based distribution medium and any application using the Internet as well (e.g. Usenet news, fax-like documents over the Internet)

  • These rules apply even if the Customer uses another site’s server to relay these communications.

  • Customers are prohibited from forging header information.

  • A customer may not solicit mail for any other address other than that of the Customer, except with full consent of the owner of the referred address.

  • Unless specifically agreed to by the Customer and HofNet Communications, Inc.  in writing.  Customer may not use this Internet access service for resale purposes and public Web servers.

  • Neither party shall. Be liable to the other for any consequential, incidental or special damages, including commercial loss, however caused, and regardless of legal theory or forseeability, which directly or indirectly arises from the services, equipment or software provided by HofNet Communications, Inc. .  IN THE CASE OF ANY OUTAGE OR FAILURE TO PROVIDE SERVICE OR FAILURE OF HofNet Communications, Inc.  SUPPLIED EQUIPMENT AND SUCH OUTAGE OR FAILURE IS DEEMED TO BE THE FAULT OF HofNet Communications, Inc. , HofNet Communications, Inc.  SOLE LIABILITY SHALL BE AN AMOUNT EQUAL TO THE PRO RATA PORTION OF CHARGES OR RENT PAID BY THE CUSTOMER FOR SUCH SERVICES OR EQUIPMENT DURING THE OUTAGE OR FAILURE PERIOD.

  • ALL HofNet Communications, Inc.  EQUIPMENT UNDER RENTAL BY CUSTOMER IS THE PROPERTY OF HofNet Communications, Inc. .  HofNet Communications, Inc.  IS RESPONSIBLE FOR RENTAL EQUIPMENT WARRANTY AND SERVICE UNDER NORMAL USE.  CUSTOMER IS RESPONSIBLE FOR THE COST TO REPAIR OR REPLACE RENTAL EQUIPMENT IF LOST, STOLEN, OR DAMAGED BY NEGLECT, ACCIDENT, OR BY OTHER MEANS.  CUSTOMER IS RESPONSIBLE FOR ALL EQUIPMENT RENTAL RETURNS TO HofNet Communications, Inc.  AT 401 E WABASH AVE., EFFINGHAM, IL OR BY CALLING (217) 342-6201 IF SERVICE IS DISCONTINUED.

  • HofNet Communications, Inc.  RESERVES THE RIGHT TO REJECT ANYONE WITHOUT REASON BEING GIVEN OR RECOURSE AND RESERVES THE  RIGHT TO TERMINATE YOU FOR ANY REASON WITHOUT REFUNDING ANY AND/OR ALL FEES YOU HAVE PAID. 

General Information & Disclaimers

1.) Hardware Requirements -  A Pentium 3 or 4 PC is recommended with Windows 98, Windows 2000 or Windows XP. An Ethernet Card - if not installed on your computer - is required to receive the signal. A Antivirus program is a must do and may be purchased at the time of installation if not already installed on your computer. A Router is highly recommended as firewall protection from Internet outside hacking. A Surge Protector is also highly recommended. Both the router and surge protector are not included in price of installation.

2.) Unlimited Usage Policy - Please don't abuse the "unlimited" aspect of our service. "Unlimited" means that you will not be charged any hourly fees for access time to remain connected to HofNet Communications, Inc.  Internet Service,  for 4 hours consecutively . Unlimited usage does not mean you may leave your computer continuously connected to the internet while you are not utilizing the connection for specific needs. Fair Access or Use Policy implementation may be done so as demands of the network are required to minimize the impacts of excessive network utilization.  You may not configure your computer so as to permit any other computer to access your machine while you are connected to HofNet Communications, Inc.  Internet Service.  You may not resell or transfer your access to others for any reason. Users who violate these guidelines may either be warned, refused future service, or their account terminated, depending on the seriousness of the violation.

3.) Personal Home Pages (Regardless of where they might be located on our system) are for personal information (Personal statistics, poems, hobbies, short stories, etc.), NOT for businesses or advertising. Please call about business pricing. You may mention that you own a business, but you may NOT link to your own business page unless you are paying separately for that business page. A business page is defined as a web-site wherein the owner of that page is advertising and/or attempting to garner business or income from that page. Personal home page space is provided as a FREE service to our customers. HofNet Communications, Inc.  reserves the right to remove any personal page from it's system if it generates too heavy a load on our system, or contains inappropriate material.

4.) You, the account holder, are solely responsible and liable for the content of your Web Page (Personal or Business) and are further responsible for ensuring that it does not violate any applicable copyright, obscenity, state or federal laws and that it is appropriate for general public viewing.  HofNet Communications, Inc.  reserves the right to determine what is appropriate for public viewing on its system (s), and reserves the right to remove inappropriate content. The account holder is also responsible for maintaining back up copies of your respective pages. HofNet Communications, Inc. , (including, but not limited to) it's employees, agents, officers, and board members are hereby released and held blameless for loss of income or damage to web pages due to account closure, hard drive failure, or any other unforeseen event.

5.) HofNet Communications, Inc. 10% discounted 12 month wireless service plans are considered contracts for that time period. No refunds will be made by HofNet Communications, Inc. for customer requested early disconnect of service.

6.) Fair Access Policy ( Implementation May 1, 2015)limits any and all private users to a maximum of 70 Gb of downloaded data for any 30 day period.  HofNet Communications, Inc. reserves the right to implement or execute this policy at any time to ensure network utilization is fair for users as we deem reasonable.  Data usage above 70 Gb per month will be billed at $1.50 per Gb.  It is highly recommended that all users manage their users on their network to ensure they stay within these guidelines.  

Technical Support Policy

We will do our best to provide you with CONNECTION assistance and directly related issues. We cannot provide assistance with the Windows Operating System (OS) or other software, or assist you over the phone with similar program questions.

Software

Because there are so many different products on the market (new ones added daily) YOU are responsible for setting up and configuring any software you purchase, or any software, shareware, or freeware downloaded from the Internet for your use, as well as removing that software, shareware, or freeware from your system.

Hardware

All hardware related issues will be referred to your computer manufacturer.

By signing up for our service, you signify that you agree to and accept the policy as stated above.  Further, you agree that you intend to be bound by the terms of this document and will abide by any future policies implemented by HofNet Communications, Inc.  

 

Phone 217-342-6201

info@hofnet-communications.com

 


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